30-Day Return Policy
If you are not completely satisfied with our product, you can return it unused within 30 days for a full refund less shipping costs. Refunds will not be issued until the product is received and inspected to insure that it contains all the parts and is clean and unused. Note that we do not pay for shipping to have you return it to us.
Please send an email to firstname.lastname@example.org for return authorization, return shipping instructions and for any questions you may have regarding your return. Thank you.
If you have a warranty claim for a defective bag or part, please visit our Think Tank Warranty page for details.