If you are not completely satisfied with our product, you can return it unused within 30-days for a full refund less shipping costs. Refunds will not be issued until the product is received and inspected to insure that it contains all the parts and is clean and unused. Note that we do not pay for shipping to have you return it to us.
At Think Tank, we build our products for the daily impacts of travel and demands of working professionals over extended periods of time. We build many of our products with user replaceable parts to keep your bag going for years.
Quality wheels. Wish they were wider.
The wheels are well-made. My only issue is they’re too narrow and dig into the ground. They are fine on floors and concrete but if you have to pull your bag across dirt, or especially gravel, you’re just dragging the bag. I wish there was a 2 inch wide option.